Food Delivery Platform

⚠️ The Challenge

Independent restaurants were losing up to 30% of their margins to third-party aggregator commissions. Meanwhile, customers suffered from anxiety caused by inaccurate delivery ETAs and lack of communication during peak hours.

🛑 Key User Pain Points

• •High aggregator commissions squeezing restaurant profit margins
• •Customer frustration due to lack of live, accurate map tracking for orders
• •Fragmented communication between restaurants, drivers, and hungry patrons

💡 The Strategic Solution

We crafted a streamlined 3-step checkout flow, a merchant management dashboard, and a rider tracking app. By integrating real-time geospatial queries, customers can watch their delivery live on an interactive map, drastically cutting down support inquiries.

Architecture & Tech Stack

• Real-time geospatial indexing using Redis Geo commands for accurate rider matching
• React Native cross-platform mobile app paired with a lightning-fast Next.js merchant portal
• Stripe Connect integration for automated multi-vendor split-payments
• Automated push notification & SMS dispatch pipelines via Firebase and Twilio